CONFIDENTIALITY AND PROTECTION OF YOUR DATA

 

  1. Introduction

In this privacy notice, we want to explain who we are, what personal data we collect about it, why we collect it, and what we do with it, in an easy-to-read way. Personal data has any date that allows us, directly or indirectly, to identify you.

Give yourself time to read this notification. If you do not agree with this, please do not provide this to us

 

  1. What this privacy notice covers

This notice covers how you process this information whenever you interact with us, for example, when:

  • visit any of our sites;
  • use our social media channels;
  • purchase and use our products and services, systems and applications; • subscribe to our newsletters;
  • you provide us with your goods or services, systems or applications;
  • contact our customer support;
  • join business projects;
  • participate in our contests;
  • participation in our promotions;
  • or otherwise interact with us

as a consumer, business customer, partner, (sub) supplier, contractor or other person with business relations with us.

“Processing” means any operation performed on personal data, which includes the collection, registration, storage, modification or updating, retrieval, consultation, use, disclosure by manual and / or automatic means.

 

  1. What data do we collect about this?

Depending on who you are (e.g., customer, consumer, supplier, business partner, etc.) and how you interact with us (e.g., online, offline, phone, etc.), we may process different data about you.

In this notification, we covered all possible personal data that we collected, respectively:

The data you provide us directly:

Personal numerical code: Name, surname, date of birth

Contact information: Email, phone number, address, country

Financial Data: Bank account information

Data about the use of the products and / or services that we automatically collect:

In addition to the information you provide to us directly (see above), we may collect the information you sent us from your computer, mobile phone, or other access device. For example, we can collect:

 

Device information

Device model, unique device identifier, MAC address, IP address, operating system version, and device settings that you use to access, e.g. sites / applications / services

 

Login information

Time and duration of use of our digital channels or products

Location information

Your actual location (derived from your IP address or other location-based technologies), which may be collected when you enable location-based products or features, such as through social networks

Information from third parties

We may receive information about you from publicly accessible sources (as permitted by law), such as public databases, our marketing partners, or social media platforms when you choose to connect to such services.

We may combine this information with other information we receive from you.

Other

You may choose not to provide us with certain types of information, but this may affect your ability to activate certain features of products and / or services.

In accordance with the law, we will not process data relating to:

  • racial or ethnic origins;
  • Political Views;
  • religion or beliefs;
  • membership of trade unions;
  • genetic traits;
  • health;
  • sexual life;
  • criminal convictions or related security measures;
  • biometric data;
  • genetic data.

If we should have processed this type of data, we will always ask for your prior consent.

 

  1. How do we use your data?

We may process your data for various purposes, but only for those who have a legal basis for the processing of the data. You can find their generality below:

The contract / execution of contracts

Invoicing and delivery of the products and / or services you have purchased;

Product delivery;

Registration in applications or on mobile sites; Service account management.


Compliance with legal obligations and public interest Disclosure of data to government institutions or supervisory authorities, as applicable in all countries in which we operate, such as reporting obligations, compliance audits, tax deductions, registration and reporting obligations, compliance with government inspections and other requirements of by the government or other public authorities. Legitimate interests Administrative communications, such as order confirmations, notifications about your account activity, and other important announcements; Providing support at your request through communication channels, such as customer support or contact center; Security and protection of our interests / assets, such as implementing and maintaining technical and organizational security measures, conducting internal audits and investigations, conducting assessments to verify conflicts of interest; Handling any complaints or internal complaints. A&A Distribution Srl can send you a communication about our products, services, events and promotions. The communication is sent through different channels: e-mail, telephone, SMS, post, social networks. We want to give you the best experience, therefore these communications may be tailored to your preferences (e.g., email as your preferred channel of communication with us – you can indicate or understand it yourself based on the links you click outside of your emails).

When required by law, we will ask for your consent before commencing the above activities. To give your consent, you can, for example, check the box for accepting news and promotions or for using your data for general e-commerce industry trend analysis. We also offer you the opportunity to withdraw and withdraw your consent at any time.

If we ask you to provide us with your data, but you have chosen not to do so, in some cases we will not be able to provide you with the full functionality of our products, services, systems or applications. We may also be unable to respond to requests you may have.

 

  1. When do we share your data?


Who is given the data: public authorities, government authorities. • Public and government authorities: when required by law or necessary to protect our rights, we may share your data with entities that regulate or have jurisdiction over our organization. 

 

  1. How do we store your data? 

We retain your data for the period necessary to fulfill the purposes for which it was collected (see the “How do we use your data?” Section). Sometimes we may keep our data longer if necessary or permitted by law. We determine the period based on the following criteria: • How long is the data needed to provide you with our products or services or to operate our business? • Do you have an account with us? Then we will keep the data while your account is active. • Are we subject to a legal, contractual or similar obligation to retain your data? Examples may include mandatory data retention laws, government data retention orders relevant to an investigation, or data that must be retained for the purpose of litigation. 

 

  1. How do we secure your data?

To protect your data, we will take appropriate technical and organizational measures in accordance with applicable data protection and data security laws, including by requiring service providers, business partners or professional consultants to use appropriate measures to protect your privacy and data. security of your data We have implemented measures to prevent risks such as destruction, loss, alteration, unauthorized disclosure or access to your data.

 

  1. Who is responsible for your data?

 

SC A&A DISTRIBUTION S.R.L., headquartered in Constanta, Constanta Port, Free Zone, Gate 1, Cadastral Number 21251, is responsible for processing the personal data it deems necessary for processing. Therefore, we, as well as the A.N.S.P.D.C.P supervisory authority, should contact you for any questions you may have about how our company uses your data.

For some services, we rely on specialized partners. Therefore, you must comply with our instructions and comply with our personal data protection policy. We make sure that our partners receive only the data strictly necessary for the fulfillment of the contractual obligations.

 

  1. Which legislation applies?

 

The protection of your personal data is governed by EU Regulation 2016/679, also known as the General EU Data Protection Regulation and the applicable national data protection law in your country. We are committed to respecting our obligations and respecting your rights whenever we process your data. If you would like to know more about this subject, we advise you to visit the website www.aadistribution.ae.

 

  1. Accessing your information

 

You have the right to submit a complaint and be informed about the data we process about you and how we process such data. You also have the right, at any time, to withdraw your consent and / or request the correction of any erroneous data. Please address your requests and requests in writing, sign and send your notification to us. We will respond promptly and no later than one month, unless an extraordinary complexity would require an extension of time to respond.

If you have problems exercising your rights regarding personal data, you can: (a) contact the person in charge, Alexandra Slavescu at hello@aadistribution.ae

(b) lodge a complaint with the supervisory authority.